Poor Customer Communications
My credit card was charged for an order I placed on-line on Feb 12, 2026; however, this order is not reflected in my order history at the Marketview Liquor website. I called at 4:15 EST today to check the actual status of my order as I'd had no acknowledgement of it whatsoever from Marketview Liquor. I was rudely told that only shipping could check this and I'd have to call them Monday morning because shipping had left at 4 pm EST. This is extremely poor customer service and is inexcusable. IF Marketview Liquor can find my order on Monday, it will be the last one. IF they can't find it, then I'll have to contact my bank to dispute the payment to them. Any of which could have been easily avoided if customer service was a true priority.