Poor customer service and shady service
I signed up for this “service” because the way it’s portrayed is “list till you sell”. There’s a lot of cost that goes into this for little traction. I had a listing up for a few months and had no inquiries. I reached out via email twice asking for a refund. No response. I call and an angry lady on the phone tells me it’s not refundable and my listing was taken down a month ago at my request. I received no notification or correspondence that my listing was removed and no response back on the refund. Terrible communication. There are better options out there for selling a classic car in my opinion. This was a terrible experience. There is a lack of customer service. No transparency with the agreement unless you read all the way through the fine print. Even then it isn’t clear. What a waste of my money and time. This clause isn’t stated clearly: “ Due to the nature of the services we provide, we cannot provide refunds; all sales are final.” is the refund you’re referring to for car sales or the service fee you charge for a listing?