No customer support, multiple voice mails
US/California: Have a new Felicity lpbf48200 battery (less than 30 days since install), Inverter is Sol-Ark 15k, 100kw of Huawei batteries, voltage controlled. Felicity, even if only battery connected, will not charge, no response after repeated voice mails (1 per week for 3 weeks) to Felicity for support. Question whether Felicity US support even exists?