Hard sell. Reasonable Price. But...read the contract!
Overall, it was a satisfactory experience. The firm is #1 for a reason The sales pitch was intense. The salesman, a Ukranian fellow, knew his business, much better than the eight other bidders whom I solicited. The windows were as advertised, the work was done in hours, and the price was reasonable. Two things to keep in mind: read the contract! Try to pay with a check, not a credit card, which carries a hefty fee. Secondly, if the sub-contractors saw down a tree to get to your front window, and refuse to carry it away, you must contact the district manager and ask to have it removed, and he said he would. even though the company is not contractually obligated to do so. Unfortunately, that dwarf pine has been on my property for over two months, and it still hasn't been removed. I intend to contact them yet again in two weeks and ask them to do what they said they would.