Don't get me wrong
Don't get me wrong, I love Peloton and the instructors but their price jumping is an issue. The company has crossed the line with doubling the price for app users unless they agree to only 3 spin classes a month. I understand they have to raise prices sometimes but going from unlimited spin classes to only 3 is outrageous. Six or eight would be acceptable and still enough of an incentive for people to upgrade if they choose to have more. I also agree with the useless support line that others have mentioned in the negative reviews. It feels fake when they send an auto email saying they "appreciate" me. That's just lip service based on their actions.