Simply regid customer service!
Simply regid customer service! As an elderly. And caregiver to another elderly at home I have requested for the need to b excused for the 2nd physical attendance to settle a family line. Request was turned down flatly. Despite presentation of my physical Identit card and authorisation letter given thru my son. I am sure some compassion and flexibility can b exercised if needed. M1 certainly needs to look into this matter To make customers needs a more friendly one. Thank you! Insistence that I have to return to settle the transaction without even taking the minimum effort to find out the reason to my request