Excellent service and a great product
Purchased the Carlink Kit about two years ago. The boot process took about 2 minutes which was very annoying. Contact support and Nikki responded promptly, then tech support pushed a new firmware package which solved the problem. Last week I had issues audio being broken....and again, Nikki came to the rescue. Again with quick response and detailed instructions which led to success in fixing the problem. Excellent service!!!!