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Chun Yu Lo

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

duntery.uk

Do not be fooled! Scam

A few quick points: - bought on 31st october hoping it will arrive before 15th November - paid for express deliver £29.90 for it to arrive before 12th Nov as wedding is on 17th November. - was sent a tracker which kept saying it was in Lille France but was a total lie as it didn't arrive UK until 9th November -tried to reach out to the chat bot on the bottom right corner and no one ever got back to me - 17th November it was still not here as tracker only mentioned it has just been handed to evri -forced to change the delivery address and with no dress on. -was fooled by the company being a UK company -was fooled by the tracking system -was fooled by the sizing of the dress -was fooled by the website chat system - was fooled during the whole journey. Please don't be fooled. ------------------------------------------------------------ 19Dec - you keep bribing me to remove my comment which I feel is morally very wrong. Why doesn't your chat bot work? Why doesn't your phone number work? Why is the tracking system so out of sync? Why mislead the public if the only way to reach you is via email? I will not risk shipping the items to china to wait a month for you to receive it and get a refund as you may not admit you've received it / may get lost in shipping. Please understand this as a case study and feedback for your company's future improvement! I kindly ask you to stop contacting me.

2023-12-04Helpful 1