I requested a refund
I requested a refund, they offered me a 20% coupon on their site and to keep the item to avoid expensive international return charges. I declined such a stupid offer. I would never wear this junk, maybe a charity bag for a homeless shelter? They claim to be a US company but goofs come from Singapore and there is no US return address. I filed a dispute for the charge with the credit card company, waiting to see how it will be resolved.