Fantastic Support from Nicole!! Excellent Customer Service!
I purchased SHEHDS moving wall wash lights in November of 2025. I used them for several music gigs and the lights really added to my solo, live looping shows. I packed them improperly in an unpadded gear bag. I broke the fuse housings off both lights. Totally my fault. I emailed my SHEHDS light partner Nicole and requested assistance to purchase new fuse housing parts. Nicole answered the email within a day and had the parts shipped to me in under 10 days. To my surprise, she sent them free of charge. After receiving the parts, I was able to quickly repair the broken fuse housing and the lights were ready to use!!! The entire customer service interaction was fantastic!