One Screw Up After Another
They were supposed to pick up the vehicle in late November and deliver it to an auto repair shop I use. I gave Easy Auto Ship the days and hours the shop would be open. The driver arrived ON THANKSGIVING DAY! My friend had to interrupt his family Thanksgiving dinner and drive 20 miles to meet him, help load the truck, then drive 20 miles back. Then the next day the driver attempted to deliver the vehicle to the repair shop -- Friday, the day after Thanksgiving -- and of course they had closed for the holiday weekend. When I told Easy Auto Ship that I never, and would never, schedule the shipping for a major holiday weekend and of course the shop was closed, as was every repair shop in town, she said, "you didn't tell us." What??! I didn't tell you it was Thanksgiving?? You don't know that almost every small business in America closes on Thanksgiving through Sunday? I would have given them one star except for the driver, who was very professional. He doesn't work for Easy Auto Ship, so apparently they are a broker.