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Jon

United States

1 Reviews
6 Reads
14 Useful

1 review

Lifewave

Good Luck Cancelling a Subscription

After a two month trial with no noticeable results I used the Lifewave "Contact Us" button to cancel my subscription. Keeping the prior poor customer service reviews in mind, I took a picture of my computer screen prior to submitting my cancelation message. A couple of weeks later I received an email stating that my next order was about to ship. I immediately responded stating that I had already canceled, including my screen photo. Lifewave billed me for the product and shipping cost. I offered to return the product at their expense, and they repeatedly refused. I was forced to dispute the charge with my credit card company which left me keeping their product, and receiving a full credit. They lost $110 instead of paying the postage to get their product back, NOT a very good business decision on their part........

2025-04-04Helpful 14