Really bad customer service
Your site says 24 seven Customer Service, which is not the case, neither by email nor with WhatsApp. Second of all the person that talked to asking for a discount, since it was my second purchase for an accessory to the same bike, basically say there was lying about placing a second order. So the whole experience with your company is really not great. I am still in shock by the price you charge for an extra power adapter since I lost mine. Any other competitor whatever the voltage or amperage sales on Amazon around $20. Yours with shipping riches $70. This is properly insane. So the conclusion is that I am going to sell my bike and buy another one that has a good customer service In the US. BTW I did not buy the kit from you directly but from your distributor in California who stopped working with you. DO not buy from these people! $70 for a 3Amp e-bike charger!!!