Warning. Customer Service does not exist
Warning! This shop does not offer customer service at all! I purchased some T-Shirts despite some bad reviews about the product quality. After a rather long delivery time (which I accepted as overseas), I decided to return some of the T-Shirts as not all of them have the same fit. Now: There is no online function to trigger a return, but a hidden hint to contact the support email address. OK, I thought. So I wrote them an email asking for further instructions. No response. I wrote 8 reminders, but they never responded. I even reached out to their sales email address. No response. I am deeply puzzled that shops like this exist at all - with heave advertising on FB and Insta, fishing for first buyers, but then not caring for their customers at all. How can this be a sustainable strategy?!