My wife and I bought a Tread 3 months…
My wife and I bought a Tread 3 months ago and on day one it did not work. We called customer service and 4 weeks later a technician arrived to tell us we needed new parts. 4 weeks later the parts arrived but no one was assigned to install the parts. Today finally after contacting them several times they get a technician assigned to fix it. If you buy anything from Peloton remember you have to chase them down to fix anything and they are not smart enough to figure out how to handle a repair process. They also contract everything out.