Do Not Waste Your Money, They're A Scam
I placed an order in April, the delivery carrier they used sent the order back to them for who knows why since I gave them detailed instructions over the phone when to deliver. My guess is just too lazy. But Electric Tobacconist tried to give me a store credit. Um no. I reached out to them to refund the charge to my credit card. They took $20 from the original payment made. I told them I needed a full refund and they tell me that it's some lame restock fee. Like y'all failed and I have to pay for YOUR failure. Okay Tia, no I will not be placing another order from your scam company. Do not waste your time or money with this goons. Update: After submitting a claim with Better Business Bureau, a day later, Electric Tobacconist refunded the remaining $20 to my credit card. If you experience the same as me, definitely file a complaint with BBB and hopefully you'll get the same outcome. Still disappointing how much effort the customer has to take in order for a business to do what's right.