Custom fees not included even thou they tell you they are on their website.
They are lying about the fact that they support the custom fees, they specifically deliver without custom fees so you pay them. They do this on purpose so they don't pay and you have to pay. Be very warned about these people. This is from their website for EU customers: In most cases, we pay customs duties and VAT fees for buyers through the EU's IOSS system, buyers needn't pay customs duties and VAT fees. What they say above its a blatant LIE! They only send with the code - buyer pays the VAT (this is the code you have attached to your tracking number when the package gets to your country you will see it and have to pay) P.S. They even promise me a partial refund for the custom tax but they never send it... Stay away from them, do not believe their lies and the fake reviews on Youtube that promote them, they get paid just to promote them.