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Christopher

Germany

1 Reviews
3 Reads
1 Useful

1 review

Sovol 3d

Shop does not conform to German law (2 years Gewährleistung).

The filament sensor of my sovol sv01 pro was defect shortly after 1 year. The shop refuses to exchange the part or any other warranty option since the 1-year warranty of the shop was already over. However, there's a two year legal warranty in Germany by law (Gewährleistung - not sure about the actual English translation of this word). The sovol support simply rejects anything.

2023-12-22Helpful 1