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Alan

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Atomstack

Well' where do i start

Well' where do i start. I ordered R30 v2 module and an A10 pro to run the R30 v2 on it. after over a month i received it. What a load of rubbish the engineering of the A10 is cheap unsightly wiring, the cables are to short that connects to the controller there,s no where to fasten the cables on the x and y axis rails. The performance is rubbish not what i expected at all. Now onto the R30 v2 module the only way this would engrave any metals was power at 100% and speed at 2 mm a minute, Maybe if i used it as a chisel it would engrave something. Forget customer service i have sent emails picture,s video,s they said we have sent you an returns label' so i printed it and packed the R30 v2 and posted it that was in october. So all together cost wise' i have spent just over 800 pounds with them. they don't want to Know!!! just fob you off with excuses. i own 2 x co2 lasers out preform this pile of s***e DO NOT BUY ANYTHING FROM ATOMSTACK YOU WILL BE SCAMMED !!!!! DON'T WASTE YOUR MONEY . Not worth the upset its been over six months i have had this issue, and still not resolved. Does anyone know if i can report them to trading standard and let them deal with it. Thanks for listening

2023-12-22Helpful 1