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Kuldip Kaur Stain

United Kingdom

1 Reviews
2 Reads
0 Useful

1 review

BeautifulHalo

I bought a beautiful tiffany style…

I bought a beautiful tiffany style ceiling light come chandlier. Though my husband has got round to putting it up yet I was delighted by the several things about the company. 1st: The cost of the item was really good and the pictures didn't do the actual light justice becuase it is truly lovely and looks good quality. 2nd: It arrived quickly, securely packaged and when they said it would. 3rd: I had purchased the bulbs , it had said (cannot remember the size) and they didn't fit. Contacted the company for a refund or exchange. They always responded immediately and they diagnosed the probelm with aid of pictures I had sent. I had purchased the wrong type of lightbulb for that size.They sent me the correct lightbulbs, complimentary. So despite having this beautiful light, I still haven't manged to wow my friends & family becuase husband still hasn't put it up. The only negative aspect of all of this is that the company could have had better information on its marketing website. It could have just put an image of the correct light bulb with the chandlier becuase then it would have saved the company the cost of shipping the correct bulbs. However, I did appreciate both their speed and dedication to customer satisfaction

2023-12-23