Terrible & unpleasant experience
Booked a return bus ticket from KL to SG in this app, Was informed by the service provider (Billion Stars) via Whatsapp that the scheduled bus was cancelled the night before our departure. Booked another bus ticket from them again with no other options. The bus somehow didn't came and there's no counter or staff to speak too. Seek Easybook customer service via Whatsapp for help and ZERO assistance given. Was left stranded in KL like a fool as they simply ignore your messages and expecting us to settle by our own. Wrote in to them using their customer service feedback option, No response to them too. Thank you for ruining our trip and NO to EASYBOOK Again....