Awful company, terrible returns policy
Awful company. Ridiculous return policy wheee despite the fact I returned product after 2 weeks to the UK (where I also live) they charged me a 15% admin fee (£50!).. for what?! To repackage it and send to someone else. I also find it strange that most of the reviews online are about their customer service rather than the effectiveness of the products themselves. I am disheartened as the reviews make the company sound excellent but to charge 15% return and I had to pay £20 for postage means i essentially paid £70 to have the device in my house for 2 weeks. If you’re not sure whether you want to try it, don’t bother as you’ll end up out of pocket. What a joke.
