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Yap Janson

Singapore

1 Reviews
3 Reads
1 Useful

1 review

Easybook.com

Scam company please avoid

Will give minus 100 stars if I could. Bought KTM tickets for SG>JB on 17 Nov 2023, money deducted but tickets still pending even until today my date of travel 31 Dec 2023. Sent multiple emails, messaged them via Whatsapp with no replies. In the end, had to take the bus and queue at the customs despite paying additional for the train tickets in advance. Either a dishonest or a lacklustre company. Please don't buy any tickets from them to not ruin your trip. Will be going to their office in SG soon to lodge a complaint so others will not suffer the same fate as me. To easybook: please don't bother to pretend to reply to my review asking for details of the incident because I already did that 1000 times to your useless whatsapp chat bot. Looking forward to visiting your office in 2024

2023-12-31Helpful 1