1) Helpdesk support is excellent
1) Helpdesk support is excellent. Special commendation: Li Ling. She's very patient and responded to all questions professionally and politely. Therefore, mature citizens like me really appreciate it. 2) I've scanned the market & FWD helper's insurance with discount is optimal. Perhaps, it's good to include : "Medical expenses reimbursement in the event of abuse by maid". Reason: for handicapped people or people who are medically ill.