For businessesSearchWrite a reviewCategoriesAbout
简体中文English

ellen

United States

1 Reviews
4 Reads
1 Useful

1 review

J&Co Jewellery

DO NOT PURCHASE

TERRIBLE! I emailed customer service before purchasing to see if a earring would fit a standard lobe piercing and I was assured that "The earrings with a post length of 6mm and a gauge of 16 are designed to fit various piercing areas, including first hole ear lobes. They are a versatile choice suitable for both earlobes and other piercing areas". When I received the 2 earrings the gauge was much too large for my first lobe piercing. I contact customer service and they said that I could not return due to hygiene concerns. However, I sent a picture of one of the earrings that was in sealed packaging stating that I at least wanted to return the one that hade not been opened (and therefore had no hygiene issues). They responded asking me to remove the earring out of the bag to get a better picture... like they are not following along the thread at all. And this is allegedly the same person responding every time. Terrible customer service will never order again.

2024-01-04Helpful 1