Buyer Beware
The original owner of this business (Liz) sold it to a new owner (Wendy) end of July/ early August 2023 with absolutely no notice to subscribers until after the sale had already taken place. Several people cancelled their subscriptions right then and there (the smart ones), but most people tried to give the new owner the benefit of doubt, hoping that she would improve things with her promises of more items and higher quality, but the main issue everyone was having was how late the kits were shipped out every month. Unfortunately, it only took a few months before she stopped approving all new FB posts (early November 2023) and stopped updating everyone on kit progress via automated emails/through the FB group like Liz did (IE if all the parts had arrived, and when we could expect them to ship out, etc), and she hasn't responded to any emails written to her. I noticed on January 1st 2024 that I had received an email from Craft Kitsune on December 31st, 2023 at 11:01PM stating that there would be changes starting in 2024... the most important ones stating that there was not only going to be a price hike to compliment the 'better item quality' (kits originally started at around $35, but in only a matter of months, have since gone up to $50), but instead of being charged on the 11th of each month for our kits, the charges would be going through on the 1st of each month. Less than an hour later, there was a confirmation email that my account had been charged for the new monthly subscription of $50. I can't think of many people that are going to be checking their emails on New Years Eve, so that in itself was shady enough, but she hadn't even revealed what the monthly theme was going to be yet, so no one was given the option to skip that monthly theme if they wanted to, as we were always given the option in the past- hence why the charges were originally on the 11th instead of the 1st. Since posts still aren't being approved in either Craft Kitsune FB group(subscribers and regular business page), everyone has taken to commenting on older posts just trying to get information. All negative comments and questions are routinely being deleted without being answered, and she's even going as far as blocking/removing some people from the groups now, when all everyone wants are answers. She has also deleted and disabled the ability to leave reviews on the business page. When I finally got the December kit, it was nothing like the unique mold that she advertised (which was when the subscribers noticed that she had even gone out of her way to delete all of the themed December kit posts). Instead, it was was a cheap, $3 Temu mold, 2 stickers, half filled resin bottles, a tiny thing of glitter, and 3 cheap, non-related plastic charms. Definitely not worth the price that we were charged for!! February Kits still haven't been shipped out, March kits haven't even been REVEALED, yet she's busy creating multiple FB ads for more subscribers, trying to start an affiliate program, and still ignoring all emails. COMPLETE SCAM, BUYER BEWARE!!!