Broke my frame
I bought lens replacement service online and mailed in my frames for them to replace the lens. However they broke my frame, and asked me to either have a refund of the replacement lens only mind you they broke my frame! or pick a new frame from them. So I went ahead and picked out the frame that looked most similar to the one I sent in, but unfortunately they don't fit on my face so I sent it back to exchange for a new frame. This time the new frame came in, fit fine on my face but right lens is super blurry so I sent it back for a remake, and now they said their lens is fine and refuse to remake or exchange another pair. Because they broke my frame first, and wasted already over a month of time waiting exchanging, I need my glasses.