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Jess

United States

1 Reviews
3 Reads
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1 review

PROVEN Skincare

Poor customer service when a bad product was realized late

Decent products, but poor customer service. It ships automatically, which meant I got backed up on product. The cleanser I received had split and had gone bad- ordered August, unopened until January. Made my skin flare in a huge rash even though the bottle I just finished (bought in May) was still perfectly fine. There was a problem with this second formulation for some reason. The company said it was too late for them to help me.

2024-01-13