Purchased to unlock Samsung
I purchased this application in order to get into a Samsung Galaxy phone that was locked. The user had passed away and left no information and there were no relatives found. No friends had any information about the phone. I wanted to get into the phone to see if I could find any contacts of relatives or friends. I was not successful because apparently in order to unlock the phone, the phone had to be previously put into developer mode and then USB debugging needed to be turned on. This was not made clear before purchasing. I tried to use the AI interface for assistance, but it repeatedly told me to do things that were impossible with a locked screen. This was so annoying. Once I knew that this software would not work for me, I decided to cancel the trial. There were no humans available only AI. When I tried to cancel the trial, the AI software fought with me which I believe is illegal. Overall not a good experience. In response to your reply - I find it impossible to get to any humans - I tried repeatedly to cancel and sent several email requests to confirm my cancelation. No response was received. In my opinion, your site is deceptive and fraudulent. I'm sorry you do not agree with my opinion. I have already requested a full refund through Paypal because I could not reach any humans at your site. I do not think my review should depend on your opinion and I do not expect this review to be taken down based on your opinion.