My order has been stuck in customs in…
My order has been stuck in customs in China. I've been waiting all together 45 days since I placed the order initially. I paid $37.88 total for my order of three socks with faces. The company also added on a VIP charge I never asked for of $3.99. I did receive socks with face images that were too dark and looked very poor. I asked for a refund but was told no, that it was my photo that was the issue and not a defect with their company and I was offered 20% refund on my order. I said no. Then, they offered me $12.95. I said no and that I'd send a new photo that I could edit myself and it was lighter and they could redo my socks for free. They said they would and sent a mockup I approved of. Now I'm waiting and my order has been in customs for inspection for 30 days now.......