If I could give ZERO stars
If I could give ZERO stars, I would! I ordered a sweatshirt with my dog's face embroidered on the front of it before Christmas. I received the sweatshirt well after Christmas and the embroidery is so far off centered, it's awful. I contacted the site many times just asking for a replacement of what I bought. I didn't want a refund. I wanted the product as I ordered it. After 25 emails going back and forth, I finally gave up because I was so disgusted. They offered a replacement to me if I paid the shipping costs! Why should I be responsible for shipping costs of an item to correct a purchase!?! DO NOT ORDER FROM THIS COMPANY!