Purchased an s21c outdoor camera
Purchased an s21c outdoor camera. After 8 months it would not pan left or right. Tilt and zoom was fine. Contacted then and each email they would as for different information. First it was describe problem, then it was provide serial number and mac address, then it was provide a video an proof of purchase. Why not ask for all that info inone email rather than drag it out. Since I did not have the receipt or order number they would not assist with a solution. Would not even state if it could be fixed or had to replace. Poor product support.