I would give it zero stars if I could
I would give it zero stars if I could. Probably the worst experience I’ve ever had with a cellular network camera system. I bought the pet monitor in the RV 4G mini. The pet monitor worked, but there is a huge lag in the time that you read the temperature and the time it comes into the app. The camera would not work at all so I contacted customer service and they told me they had to reconfigure the network and it would take 24 to 48 hours. Two days later, they called and said that it was ready to go, so I tried it and did what they told me to do to reset it and then it would not work.. then they said I’d pick the wrong bundle to pay for and I had to cancel that bundle and buy this other one with the RV 4G mini, which was twice as expensive by the way. So I paid $160 for the camera and the pet monitor and then $190 for the service and then I had to cancel $190 service to go pay $398 for the service. So I decided to bite the bullet and go ahead and do that and when I did, it would not let me proceed with the transaction. Force call a customer service and they told me that the website was having problems and that would be fixed between 24 and 48 hours. There’s no way I’m dealing with this any longer so it’s going back in the box and getting shipped back today. I needed this system for our RV as we were planning on a camping trip within a few days, but of course it didn’t work so I would’ve bought something else in the beginning if I had known this was gonna be such a nightmare.