No communication at all!
I placed an order with this company because the site I usually order from was out of stock on my husbands pods. So far this experience is not great. Upon placing my order it said the estimated delivery was January 27 and that I would receive an email with tracking information. On January 22, the funds were taken from my bank account and I reached out via their chat option on their website (only option to contact the company). As of today, January 25, nobody has answered my messages and I still have not even received a confirmation email let alone any tracking information. It is very frustrating that nobody can even answer a message, I have now reached out to their website chat twice, and sent a message through their Facebook page. No communication from them at all, but you bet they sure took my money! If all works out in the end, I will change my review. For now, I wish I could give 0 stars.