This company are very difficult to deal…
This company are very difficult to deal with over contracts. We needed to move my 88 year old Mother. She does not always understand. Moved her out of state. She called to inform of move and sale of house. Finally after numerous phone calls from my Mother, Brother and me( daughter we learn that they have in fine print a automatic renewal. The do not care about people only Money. Found out it is 5 year contract which was not explained when she changed companies. A salesman came by house and wsnted to get her business with a cheaper price and new equipment. Then company argued about monthly charge and she never saw new equipment. At her age we could not conceive these problems. Just did what was best for her. Cannot tell you the hous on the phone with people that do not care. She had 4 years with this company. Please beware dealing with this company,Alder out of Utah. Vicky Harsch Dates are May 2023-Jan 2024