No longer a good service, bordering on scam!
As other reviews have mentioned, this service recently changed owners (sometime around August 2023). I had purchased a year's subscription last Dec, and was happy to give the new owner a chance, but found the new boxes lacking in both the charm and the quality that I had come to expect previously, and although there had been issues in the past with boxes arriving on time, the previous owner was communicative about expected timelines, whereas the new owner has had delays of over a month, causing holiday themed boxes to arrive well after the holiday in question, AND actively silences any criticism or even just any polite questions of when to expect our boxes. I do not personally know if (as other reviewers have claimed) the recent molds are available elsewhere, but I would not be surprised, as they resemble other cheap silicone mods that I have purchased from Wish/Temu/Amazon in the past. I also have noticed that where we used to get full sets of things like pigments, inserts, and other accessories, you now get one or two randomized ones, which seem to have been "parted out" from full sets. The box I received today, which prompted this review, included the 2-part resin that has become standard for this box, a single small blue sparkly powder, two random snowflake stickers (the kind used to decorate a water bottle, NOT the kind you can craft with), two random unthemed cabochons (one "chocobar" and one that kind of looks like Mr. Krabbs from SpongeBob, but not enough to get sued), and a cheap mold (probably purchased in bulk on a reseller site) which sort of resembles the one advertised, but either it is missing a second piece to complete the project, or they just changed the design without telling anyone. I'm extremely disappointed, and the fact that they have recently upped their prices is ludicrous considering what you get. Add to that the fact that they apparently attempted to charge my card for another full year after I had gotten a cancelation confirmation email? I would have lost my mind. Luckily my bank flagged it for review, so I was able to avoid that.