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Brock

Australia

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1 review

WPS Office

BEWARE! Unethical Company.

BEWARE! When paying for the one year subscription, they incorporate an annual renewal, without making it obvious. There is a small message that indicates an annual renewal in small grey print, right below the LARGE BLACK BOLD font. It's easy to miss, especially If you're in a hurry, or you're like me and have mental health issues, which includes ADHD so focus and paying attention in an issue. It's easy to miss by design. Business's you can trust understand that people make mistakes and have mental issues that affect focus and attention, therefore issue refunds. Not WPS, it seems their business model preys on people like me. It's a scam that's designed to give you no recourse. To be clear, it's not the fact they subtilty incorporate auto renew that makes a scam, it's the fact they subtilty incorporate auto renew, THEN refuse to give you a refund. I personally do not trust a company with ethics like WPS to do business with then anymore. I hope this makes people aware of their auto renew tactic and to cancel auto renew immediately if it's not what you wanted. Or better still, choose another product from a company with better ethics.

2024-01-27Helpful 1