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JOSE

United States

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1 review

AirAsia

⚠️ FOREIGN TRAVELERS

⚠️ FOREIGN TRAVELERS: BE VERY CAREFUL WITH AIRASIA BAGGAGE FEES I want to warn other international travelers, especially anyone whose AirAsia flight is booked through a travel agent as part of a larger vacation package. Our Thailand trip and flights were arranged through a travel agent, so I was not familiar with AirAsia's baggage system. I knew we had checked baggage, but I did not realize that our allowance was limited to only 15 kg (about 33 lbs). At Krabi Airport, my suitcase weighed 18.2 kg (about 40 lbs) — only 3.2 kg (7 lbs) over the allowance — and I had to pay an additional 899 THB at the airport. I understand that airlines have baggage policies and fees. My issue is that, as an international traveler with the flight booked through a travel agent, this restriction was not made clear to me. If I had known beforehand, I could have purchased additional baggage allowance in advance or packed differently. For travelers from the United States and other countries where we're accustomed to thinking about checked luggage in terms of bags and much higher weight limits, do not assume that "checked baggage included" means you have a typical full-size suitcase allowance. Before flying AirAsia, check your reservation yourself and look specifically for the number of kilograms included. If your travel agent booked the flight, ask them exactly how many kilograms of checked baggage they purchased for you. I wish someone had warned me before my flight, so hopefully this review prevents another traveler from getting an unexpected charge at the airport.

2026-09-08