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Franke

United States

1 Reviews
7 Reads
0 Useful

1 review

Gravypass

Terrible customer service shouldn't take 3x to get help

So as far as play for change goes its pretty good that said I had an erro that occurred pay. 4.99 on Farkle dice and receive 10 I did this promo twice and the second time was for 12 as I had a 20% booster on. Haveing gone through incidents in the past I was good about recording my game play. When I ask about it to customer service the first response was thats an error with the provider with no further directions, and then I sent in my email in my bank statement, where they charged me five different times but 9 99 4 99 12 99 and 999 and returned. And we're we've returned in charge returned in charge And when I brought that up, he didn't address that at all. He just said, if you want to cash out, you gotta make 13 more dollars. I said, well, what about the 22 that I should have coming. Where? Then, I was just blown off again. I expressed my discomfort and unease with the legitimacy of the site and asked if I could just that's it. And he said no you need to make 13 more dollars So though they have a good rating, the people they do screw over, there's not much. You can do get bad what's going aftern't.Small claims twenty bucks is not gonna be an issue, but there is a website that does do that for you.And they just take, 30% or something good luck be aware when possible record your game play as I had incidences with many casinos and sights loke these. Its amazing that 100% of the tme these mishaps happen is when your about to cash out big or beat the clock on a payout . Never when its 10 cents. The world is a fallen place be prepared but not afraid.

2026-07-04