AVOID THIS COMPANY AT ALL COSTS
Placed an order for 2 Cosy Knit Jumpers 20/2/24. After several chase emails items arrived 20/3/24. Items not as described/photographed and were definitely not knitted jumpers, they were actually cheap polyester sweatshirts with a supposedly knitted pattern transferred onto them. The seams were unfinished and overall poorly made items. The only address for returns is in China and I was told on several occasions that I had to pay all return tarrifs and customs charges etc...even after quoting 2015 consumer goods act to them which clearly states THEY ARE RESPOSIBLE FOR ALL RETURNS when goods are not as described/pictured. I got offered a 20% discount code off my next order and then after further emails a 30% discount was offered to which I replied I WOULD NEVER BE SHOPPING WITH THIS COMPANY AGAIN SO WHAT USE WOULD THAT BE. They don't advertise as Artcloths.com on facebook where I saw the items advertised, but as soon as you click shop now it takes you to Artcloths.com website So the moral is save your hard earned money and AVOID ARTCLOTHS.COM AT ALL COSTS.