True Harness used to be a good company…
True Harness used to be a good company with a good product--not now!! I have previously purchased two harnesses and was very pleased. The next one the clasp is very hard to open. It was a Christmas gift so I received a while before Christmas. On Christmas day I sent email of complaint of hard to open clasp. Because it was outside their "7 day" window to report they denied my claim. To reorder I would need to pay an additional $20. So, I did so. Again, the clasp was very hard to open so I contacted them (customer support) within the 7-day time frame. To get a replacement this time I would need to return previous order, pay for shipping, & pay a $4.99 re-stocking fee! DO NOT believe their 100% money back guarantee!!! They are awful. Don't buy this product.