Isleep representatives unprofessional, unethical, and incompetent
I need to get a machine for severe sleep apnea. A week ago, my doctor faxed an order to Isleep, and I called to verify they had received it. Their representative told me then (7 days ago), it was being processed, and they would contact me when they received approval from my insurance. I heard nothing from Isleep after a week, so I called only to find Isleep had made no effort to contact my insurance, and I had been lied to (which was confirmed by my insurer). It set my care for my sleep apnea back by over a week. I decided to see if I could find a company that doesn’t lie to its customers.