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Although I didn’t need any extra customer service with my order, I’m very impressed with the automatic customer service that comes with Alpha Paw. An email thanking me for my order. A notice of shipment, which arrived in a very timely manner, & as well as a delivery notification. Plus, a kind email thanking me for my review. Kindness & Gratitude never go out of style, and neither does Great Customer Service, and I received all of the above. I’ll definitely be a return customer.