CHOQ Service bats 1000 AGAIN!
JACK with CHOQ customer service is awesome!! I've been using CHOQ products for 2, maybe 3 years. I've had to call them three times for special requests and such. Once I had a delivery issue and the product didn't show. Once I had to request adding a product to my subscription and they even honored the incredible discount that I received when I signed up for my first subscription bundle. I couldn't believe it because the discount I had for my first bundle was huge, and they matched that for my new addition. It was a product that I had thought I included the first time and I guess I forgot. Today I had to call because I'm being sent out of town for work and I needed to postpone my next shipment. Jack was a huge help, and even came up with a better solution for me because I'm not sure what my new mailing address is going to be yet. I've called these guys three times. Each time I've called I have been completely amazed by the experience. They are the REAL DEAL. At CHOQ, customer service still believes in SERVING THEIR CUSTOMERS. A value and service that is nearly dead and gone in today's industries. Customer service is so rare that it's a complete surprise when you stumble across it. Not here. CHOQ has a 100% success rate with customer service in my experience. I'm not the luckiest guy in the world, so I'm guessing if I've hit three for three with excellent service at CHOQ, then this is just the way that they do business!!! I believe in my heart of hearts that you are going to get excellent customer service too! THANK YOU CHOQ! FOR YOUR CARE, FOR YOUR TEAM, FOR YOUR VALUES!! You are an experience that is appreciated and lacking in the world today. It's remarkable!! I wish you guys all the success in the world because you are putting everything into your effort to provide excellence in your product and in your service. THANK YOU!