Unfair trade practices.
I placed an order on 12.2 and on the 17th, the tracking status showed it was in customs in Ireland. I researched options for refund and the website says if the item is on sale/discounted no refund. Also states refund must be requested within 16 days. Since the item wasn’t even in the US within that time frame I requested the cancel the order. They just replied saying “I must be disappointed” and they will keep tracking it. I am filing a complaint for unfair trade practices.