UPS charged me an additional $76.02 for…
UPS charged me an additional $76.02 for the delivery of the package due to customs which I had to pay before they delivered the package to me even though I already paid shipping costs with my order. I was not informed that I had to pay this fee. I sent an email to your company to reach out about this issue on February 1, 2024, and never received a reply. I am not satisfied with my experience regarding additional costs that I had to incur that was not communicated to me prior to the delivery of the package.