I totally get the hype. Great customer service too.
Firstly, I will speak about the product. I was very impressed with the quality. It is thick in form and for sure a little goes a long way. The day balm I did find a little orange for my skin as I have Irish porcelain skin but I mixed a little with my usual coconut oil and it’s perfect together… has definitely elevated my morning skincare routine. The night balm also fab and you can even feel how emollient it is as soon as you apply it to your skin. The same with the day balm also, actually. But the day balm is for sure a thicker substance than the night balm which is also why I mix it up. I notice an instance improvement in the appearance of my skin texture and fine lines as soon as I apply both of these products. I can now understand the hype with this product. Also, natural ingredients in my skincare is a non-negotiable for me and this brand ticks that box. I would just like to add that I am so impressed and grateful for the lovely experience I had with their customer service team. It was a breath of fresh air to interact with such personable, understanding and compassionate ‘humans’ on the other end, who were dealing with my request. Thank you.