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Ken Hicks

United States

1 Reviews
6 Reads
2 Useful

1 review

FASHION LAB

4 Months After Ordering - No Delivery and No Status Updates

I ordered an expensive pair of boots from Alessandro Vasini during the middle of January. It is now four months later and I have not received them. I have emailed Anna at sales at alessandrovasini dot com several times for a status update and cannot get any response. At first, the response was that she was going to check on the status and let me know. Now, I get no response at all. I’ve read other reviews where the order can take up to eight months to receive. I do not recommend ordering from this company. The product might be of great quality; however, they apparently have terrible logistics and customer service, at least when it comes to delivering orders in the United States. This is the worst online buying experience I’ve ever had.

2024-05-07Helpful 2