Bad packaging and unclear site!
I've had this subscription in the past maybe around 2016 and it was great! Amazing quality items all packaged and shipped well and website was clear, but not anymore! When I initially signed up the explanation was that I would be receiving a monthly curated box or I could choose to select my items, okay I've seen this before. But when I go through they process there is no clear way of seeing your monthly box and once I dug around found I would have to select my items either way and be "paying" for the box each time with Maven points, once I run out of points or add more items I would need to pay for the rest personally. The points are provided every month for me to use that equil one box with 3 items but this is not explained anywhere! Could have easily paid for a box out of my own pocket or added items with out understanding thier system. I was also given a Curated box as a gift for signing up and was very excited about the items, 2 glasses, a ceramic bowl and a wooden napkin holder called the Bash Box. The box came very poorly packaged with all 3 fragile items broken and although I've reached out to their customer service twice requesting help, I've gotten no response. All in all I wouldn't recommend this subscription, there are just too many better choices out there!