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Josh Juell

United States

1 Reviews
1 Reads
0 Useful

1 review

Iprintsy

Not as advertised and do not recommend ordering from them!

Ordered 11/23/23, shipped 12/26/23, finally arrived 01/08/24. All three items were not as advertised on the website. The dark grey t-shirt was a stonewash black and the two sweatshirts were not sweatshirts, but shirts, and the zipper placement was wrong for breastfeeding. The two "sweatshirts" were supposedly both the same size but in actuality were vastly different sizes. I am in the process of trying to return them and being given the runaround. They are not wanting to honor their return policy, instead trying to say they'll offer me a $5 refund on an almost $100 order saying, sorry you did not pick a suitable size. (Not sure where they got that from, because that was not my reason for return at all.) Their size chart is also messed up. The medium t-shirt fit great, one large "sweatshirt" fit ok (other than the sleeves were way too short) and the other large "sweatshirt" was way too big. According to their size chart I'm a US 14/XXL, when I'm actually a size 8 medium. I just replied, clearly stating I want a full refund and them to pay for the return shipping to China due to incorrect product description on their website or I will dispute the charge on my credit card, and got a message that my message has been blocked, mailbox delivery failure policy error. I tried again and got the same blocked message. I'll give a few days to see if the message gets delivered and gets a response. If I don't hear back in a few days, I will be disputing the charge with my credit card company.

2024-02-20